Imagine a product that reaches over a million users. That same product is enabling millions to become their own brand with limitless growth potential in the online video space. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build and support the vidIQ community.
Why this Role?
Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – others are just starting out and use it to gather ideas, find opportunities, and dig into what's working for these mega channels. As our VP, Customer Support, you’ll help us to proactively engage with our rapidly growing customer base.
The VP, Customer Support will be our front line as we set precedents and face unique challenges no one has in this space has seen before. You will need to be resourceful and creative. You will also never be bored!
Just about everyone loves to tell and listen to stories. The Internet has given millions the chance to do this, and millions more are seeking this opportunity to do so too, especially on YouTube. But many creators are giving up too fast because they don’t have the support they need to become successful and build their audiences.
vidIQ empowers YouTube creators and helps them on their journey to becoming better through awesome and effective tools and training.
The best way to understand vidIQ is to play with the product:
We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We’re also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
So, what will you do at vidIQ in this VP, Customer Support role?
What you'll do:
Skills and knowledge you should possess:
We work hard to enable creators of all kinds to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.
If you’re excited about this, we’d love to talk to you. Use the “Apply” button below to get in touch with us.